Terms of Service
The rules that apply when you use our website and when you engage us for SEO, advertising, content, or social media services.
These terms apply to your use of brisbaneseoexpert.com.au and to any engagement you have with Brisbane SEO Expert. The specific scope, deliverables, and fees of any engagement are set out in a written proposal we provide before any work begins. Where this page and your proposal differ, the proposal applies.
On this page
1. Use of our website
You are welcome to use our website to learn about our services, read our blog, contact us, and request an audit. You agree to use the website lawfully and not to attempt unauthorised access, scrape substantial content, submit false information through forms, or interfere with the operation of the site.
We may suspend access to our website at any time, including where these terms have been breached.
2. Our services and proposals
We provide digital marketing services to Australian businesses, primarily in Brisbane and surrounding regions. Service categories are described on the relevant pages of this website.
The specific scope, deliverables, timelines, and fees that apply to any engagement are set out in a written proposal we provide before any work begins. Pricing shown on our website is indicative only and is not a fixed quote.
3. No guaranteed outcomes
Search engine rankings, advertising performance, and the volume of leads a business receives depend on many factors outside our control, including search engine algorithm changes, competitor activity, market conditions, and the quality of the offer being marketed.
We do not guarantee specific search rankings, a specific number of leads or sales, specific advertising results, or specific levels of social media engagement. What we commit to is professional, evidence-based work, honest reporting, and the strategic adjustments needed to improve outcomes over time.
4. Connected social media accounts
If you ask us to manage your social media accounts, you may authorise us to connect to your accounts using the standard authorisation process provided by each platform. You retain ownership and control of your accounts at all times and can revoke our access at any time from within the relevant platform.
We are not responsible for actions taken by social media platforms, including the suspension of accounts, the removal of content, changes to platform policies, or shifts in how content is distributed. You remain responsible for ensuring that the content you supply or approve complies with applicable laws and platform policies.
5. Intellectual property
All content on our website is owned by Brisbane SEO Expert or licensed to us. You may not copy, modify, distribute, or use it for commercial purposes without our written permission.
Ownership and licensing of deliverables produced as part of a client engagement are governed by the relevant proposal.
6. Limitation of liability
Nothing in these terms excludes or limits any rights you have under the Australian Consumer Law that cannot lawfully be excluded.
Subject to that, to the maximum extent permitted by law, our total liability for any claim arising out of these terms or any engagement is limited to the fees paid to us in the three months preceding the event that gave rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits, lost revenue, lost business opportunity, reputational damage or loss of goodwill, loss of data, or any harm arising from third-party platforms, search engine algorithm changes, or actions taken by third parties outside our control.
7. Governing law
These terms are governed by the laws of Queensland, Australia. Both parties submit to the exclusive jurisdiction of the courts of Queensland for any dispute arising out of or relating to these terms.
8. Changes to these terms
We may update these terms from time to time. The "last updated" date at the top of this page shows when the most recent change was made.
9. How to contact us
If you have any questions about these terms, please get in touch.
Email [email protected]
Phone 07 2140 2302
Post Brisbane SEO Expert, Brisbane, Queensland, Australia